How Your Business Can Win On Social Media
Okay, let's get real: Juggling the day-to-day of running a business while trying to hatch a killer social media strategy isn’t a walk in the park. It's more like a tightrope walk in a hurricane. We often slot strategy into our annual 'to-do' list, but it’s not something you should just do once it’s a year. Your strategy should be a living document that you iterate as you go. Adjust it as you go, and respond to the times when you get it right and when you get it wrong.
A strategy is your business's roadmap. It's about nailing down what makes your business tick, understanding your goals and, most importantly, your customers' desires, needs and pain points. Oh, and outshining your competitors. It's about creating value for your customers and knowing exactly who they are, what they need, and where to find them.
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Developing Your Business USP
Okay, your business is a bit special, but are you clear on what it is? It's time to get back to basics. Your business’ elevator pitch should be smooth, easy to understand and straight to the point.
What's your vision? Where do you see your business a year from now or in 3 or 5 years?
This isn't just daydreaming; it's strategic visioning. Dive into a SWOT analysis to unpack your strengths, weaknesses, opportunities, and threats. Focus on those opportunities – they're your golden ticket.
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And those numbers? They tell a story. Which parts of your business are bringing home the bacon? Amplify them. Understand your customer satisfaction and how your clients are finding you. Is it through word-of-mouth or your marketing efforts? Finally, pin down what makes you, well, you. Your brand's personality is a huge part of your USP.
Challenging the Status Quo for Growth
Here's a thought: If you're always doing what you've always done, you'll always get what you've always got. Are you stuck in the same old routine? It's time to mix it up! Challenge the norms, break out of your comfort zone, and dare to do things differently. This is where true growth happens – in the space where we push boundaries and think outside the box.
The Game-Changing Quality of Your Content
Let's talk content. It's not enough to just show up on LinkedIn. It’s what you bring to the table that makes all the difference. Consistency? Yes, that’s key. But so is the value you add that turns heads.
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Share your expertise and your unique insights. Don't just post for the sake of posting. Think about your target audience – what are their pain points? What insights can you offer that will genuinely help them?
Avoid the trap of posting for likes. Instead, aim to connect, to educate, to inspire. Invite engagement with thought-provoking questions or helpful tips. Remember, your content should reflect what you want to be known for. Random posts create confusion; focused, value-driven content builds your reputation as an authority in your field.
Building Engagement on LinkedIn
Here are four top tips to help boost your engagement score on LinkedIn.
1. Posting Value-Driven Content Consistently
Your LinkedIn journey should be paved with content rich in value and consistent delivery. Share insights and knowledge that position you as an expert in your field. Every post should be a nugget of wisdom for your network.
2. Actively Growing Your Network
Don't just sit back and wait for connections to roll in. Be proactive! Regularly reach out to new people, expanding your professional circle. Remember, more connections mean a wider audience for your valuable content. But do it mindfully. Think about your target audience. Is it people in a specific role you want to reach or people who work in a specific industry or geographic location?
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Engaging Frequently in Others’ Content
LinkedIn is a two-way street. Don't just post and ghost. Dive into what others share. Leave thoughtful comments, and engage in meaningful conversations. This not only boosts your visibility but also fosters genuine connections.
Direct Messaging: The Personal Touch
Once you've connected, don't let those new relationships simmer on the back burner. Send a DM to start a conversation. It could be something as simple as commenting on a shared interest or asking about their business challenges. This personal touch can transform a connection into a valuable professional relationship.
Top Tips for Making Your Content Shine
Share Knowledge and Expertise: Your posts should be a treasure trove of insights. If you're targeting a specific market, address their pain points and challenges.
Encourage Engagement: Add a call-to-action in your posts. Ask questions, invite opinions, and encourage your audience to share their experiences in the comments section. This boosts engagement and provides valuable insights into your audience’s thoughts and preferences.
Craft an Irresistible Hook: The first sentence of your post is known as your hook – make it count! It should grab attention and give a clear idea of the post's value or what the post is about. Be concise and use an emoji or two for an extra pop of visual appeal. It will help to stop the scroll.
Boosting Your Profile’s Presence on LinkedIn
More Than Just Posting: If you commit to posting three times a week, that's great, but think bigger. Engage daily with content from others, especially from those in your industry or your target audience.
Building an Engagement List: Use LinkedIn’s search to create a list of influential people and potential clients in your industry. Regularly engage with their content to increase your visibility and establish your presence in the relevant circles.
DM Game Plan: After connecting or commenting on others’ posts, initiate conversations through direct messages. Find common ground or business interests to discuss. This can organically lead to discussions about how your services or expertise might meet their needs.
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Engaging with Every Comment
Engagement is key, even with the challenging comments. Remember, every interaction on your post, positive or negative, is an opportunity. Acknowledge differing opinions, and keep your responses light, factual, and respectful. This approach demonstrates professionalism and encourages debate and more engagement in your posts.
So there you have it – a blueprint for your business on how to win on social media in 2024. Whether it's honing your content strategy, growing your network, or engaging effectively, each step is a building block towards establishing your brand as an authority in your industry. And remember, social media is more than just a platform; it's a community. So, jump in, engage, share your knowledge, and watch your business reap the benefits of a well-crafted social media presence.
Like what you’ve read?
Jo Buchanan, the author of this blog, is the Founder and Director of TwitTwooYou Limited, a business growth strategic consultancy centred on getting brands noticed. TwitTwooYou offers smart services to help businesses grow and achieve their aspirations and goals. Want to get your brand noticed? Get in touch for a free, no-obligation chat.
